Self-assessment · eight questions

    Where does your India center stand today?

    8 questions on mandate, ownership, leadership, talent, hiring, operations, measurement and decision rights. The result places the center in one of four stages and names what usually holds it back.

    The four stages

    1. Stage 01

      Foothold

      Cost-led delivery

    2. Stage 02

      Delivery center

      Reliable delivery against SLAs

    3. Stage 03

      Capability hub

      Owns products and platforms

    4. Stage 04

      Innovation hub

      Sets direction for the enterprise

    The check

    Answer for the center as it is today, not the plan.

    Question 1 of 8: What is the India center mainly there to do today?

    01 · Mandate

    What is the India center mainly there to do today?

    Question 2 of 8: How much of the work is owned in India, not just executed?

    02 · Ownership

    How much of the work is owned in India, not just executed?

    Question 3 of 8: Who leads the center in India?

    03 · Leadership

    Who leads the center in India?

    Question 4 of 8: Which best describes the engineering talent mix?

    04 · Talent mix

    Which best describes the engineering talent mix?

    Question 5 of 8: How does the center hire?

    05 · Hiring

    How does the center hire?

    Question 6 of 8: How are HR operations, payroll and statutory compliance run?

    06 · Operations and compliance

    How are HR operations, payroll and statutory compliance run?

    Question 7 of 8: How is the center’s success measured?

    07 · Measurement

    How is the center’s success measured?

    Question 8 of 8: Where are decisions about the center’s work made?

    08 · Decision rights

    Where are decisions about the center’s work made?

    Planning a new center instead?

    Not built yet? Start with readiness.

    The GCC readiness assessment covers strategy, sponsorship, role mix, compliance, budget and leadership, and recommends an engagement model.